Confectionery house Trukhanov
Business hours
Opens in 22 min
Directions
Fabryka 8 Sakavika
84 m
79 reviews
January 4
Everything is great: the cakes themselves are great, especially the bird's milk and napoleon.
Mulled wine here is generally the best of what was drunk in Belarus, while it costs like a cake, 8.5 rubles.
A very stylish and courteous seller pleasantly surprised me, although, judging by other reviews, this is either not Trukhanov, or not that Trukhanov... in general, he's there like a piece of cake, and with him Trukhanov is an excellent place in terms of service!
Thank you so much for everything, we will be glad to come back for new cool cakes. By the way, the same cakes can be found 20-40% more expensive in many cafes in Gomel, especially in this regard, I was struck by the almost double mark-up for exactly the same bird's milk in the place next door.
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December 27, 2024
Unfortunately, my experience of visiting the Trukhanov confectionery house (rather an average-grade canteen) left me very disappointed.
Product quality: The desserts ordered, including Carrot cake (or as the dessert owner put it), were not fresh enough, or there was initially such a taste, I did not figure out what was unacceptable for an institution with such a reputation.
Service: The staff was not friendly, but they were also rude.
Prices: For the quality I received, the prices were unreasonably high. If you promise high-quality desserts and service that justifies their cost, this expectation, alas, was not there.
As a result, I cannot recommend Trukhanov confectionery. I don't mind the time and money, but I expected better quality in both products and service. I hope they will improve their standards, otherwise they are unlikely to have many loyal customers.
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3
December 24, 2024
We bought a cake for Christmas today, thanks to that idiot Trukhanov.
They bought a cake on Barykino Street, gave money to the seller, he asked for a change, it was not there, to which the seller did not respond, but a voice came from nowhere, these are your problems, go and look (without a badge), I explain "dear", there is nothing to take rudeness, to which the answer is: "Don't call me that", the question is asked, how to address, what to respond to: "I'm Trukhanov and I'm off, so we won't serve you," I explain that we're in a place where people are served and there's no reason to refuse, to which he said that he was a sole proprietor and I was at his house and sent three letters, to which he caused a smile for such behavior, stands and says "what are you laughing at here. .." Well, there's a guy like that :" I'm the owner of the dump, and the dump is mine."
Question: how is such an individual entrepreneur allowed to open a store if he considers a store to be his home? When opening an individual entrepreneur, it is necessary to explain to such would-be IP officers that such establishments cannot be opened at home.
The so-called Trukhanov would like to heal his nerves and explain what customer orientation is and that you can smile especially in pastry shops.
Have a great mood, everyone. Buy cakes, pamper your loved ones, but not here. You are not welcome here and your mood will be ruined.
See original · Русский
4