Service is zero. Internet -0.There are always some questions that are not in my line.I pay for the maximum tariff, and they say that I have problems with the equipment.Their antediluvian router is worth it.I bought my own, they refuse to connect
Today is a weekday. I came to terminate the contract, knocked out a check. There was no queue. I have seen 4 workers. and the administrator. Only one employee was employed. 3 more visitors came. After 20 minutes of waiting, I asked the administrator if one window only works. The receptionist said that two and lo and behold, they immediately called the last visitor who came. I kept waiting. After another 10 minutes, I approached the admin and asked to block the phone. Then the admin calmly replied that I could redirect the appeal to the employee. I didn't have time anymore and I left. The attitude is terrible, they work when they want. Out of 5 people, only one worked. I can imagine how much time you need to spend if there is a queue.
To me, it's a great company, the staff is competent, explains everything, chews it up if it's not clear, helps if it doesn't work out. There are a lot of good things, gadgets can be taken in installments without overpayment and down payment, convenient service, I like it
I rarely visit the company, because there is no need for this. But today I had to come in. What can I say. It's warm, bright, and cozy. Electronic queue. There are only 2 operators on Saturday, the queue is moving very slowly. And when talking to her, it was very hard to hear. Because the operator is sitting too far away from you. And there is a protective glass between the speakers, which further reduces the quality of the operator's speech. I received competent answers to all my questions. I recommend this type of service.
They give an invoice for payment for the equipment and require a receipt.It is recommended to pay by mail, information kiosk.Why can't I pay using Internet banking?A question was asked to the operator and an answer was received so that they would not be taught to work, since they needed a receipt.
The office of "chyrvonae drawbar". The 21st century is in the yard, and in order to connect Wi-Fi, you need to run with a tambourine, sacrifice your mind, and only for the 5th time a certain professional will guess that beltelecom has a joint and press the pimp. Minus the left services are paid (well, it would be interesting) and so it is not necessary to go to the root of the plant
It's a beautiful building, but people spoil the view a little. More precisely, the employees are not completely professional. They cannot explain exactly what needs to be done in a given situation when they are contacted. Do not try to understand what the problem is, but they say it feels like a memorized verse.