I am very pleased with the work of my department. All the young people are very beautiful, attentive, friendly...respectful. I am pleased to come into the room and feel these emotions. Good luck to these young people!!!
Good afternoon. Today, 04.01.2025, I was at the department (Minsk, 46 Nezavisimosti Ave., 220005). Judging by the attachment, a letter arrived in my name (a 1st grade envelope).The employee couldn't give it back because I didn't have a passport. She just said wait for the postman TODAY and check the mailbox. The postman never came. The application has the status "Given to recipient". Of course, they didn't give me anything. The letter is important and now we have to wait until the weekend is over. I am waiting for feedback and the postman's work schedule.
Disgusting work of the department staff! What a leadership, such is the work of the staff! It is impossible to reach any number. There is something to compare it with! The Glebki branch (across the street from the Green, a stop from the Sportivnaya metro station) is a chic branch. The head of the department is very pleasant. You can always get through and the girls are kind and work fast!
Excellent post office in the city center. A great choice. Affordable prices. Convenient work schedule. Professional, polite, charming consultants and sales people.
Eternal and endless queues. There are always no operators at the ticket offices, although there is no technical break. The head of the post office, this is generally a separate conversation.....
Very beautiful and spacious room. It's always nice to go on all sorts of "postal" business =) Sometimes a lot of people and even an electronic queue can't cope, but apparently this is due to the location - it's very convenient)
I often visit the post office very fast service polite employees the room is spacious there is enough space to sit down while waiting for the number to be called in the queue
The post office is extremely slow.
Two female employees on 12/20/2023 at 19:20, very interwar accepted coients, always talked, apparently discussed important moments of their lives.
So, in general, it is clean, but the work of the staff is below the level of the retired staff, apparently it is difficult for young girls …
Endless queues, long service. It is clear from the faces that the staff is not interested in you. You come for postal services, but you wait until it is not clear what services will be provided.
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Пальма
Level 9 Local Expert
June 2, 2024
Hello everyone It's cool in the heat. Quietly, calmly. I come in from 13-14, there is no queue. The staff is very helpful and polite. Nice....
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Юлия Шинкевич
Level 2 Local Expert
October 21, 2024
A Class 1 letter with important documents was sent to this post office, but it could not be received because it was lost. Two months later, the issue was not resolved
I want to express my GRATITUDE to the staff of the post office.Also, thank you for the sensitive understanding of people, even in an unusual situation.For your maximum efficiency and assistance.As they say: "Purely humanly" THANK YOU)
Good location. Friendly, competent staff. Of course there was a queue, but where would it go without it? But in the past, the waiting time was not that long.
There are always a lot of people, you have to wait in line from 15 to 40 minutes and this is on average! As for the staff, they are all polite, but very slow.
Maybe I'm a greedy guy myself, of course... But I can't imagine how you can give five stars to Belpost (any branch). I'm sorry, but I've never seen even a hint of "quick service" in any department, I live in this house, of course, for me the 5th department is of course conveniently located. Otherwise, it's regular mail.
There was almost never a queue during the day on weekdays. It's all right. Polite staff. I am happy with this post office! Five points for everything!)
Since childhood, I have loved this post office, as it is located in my house and on the avenue.
Now two halls are divided into services for individuals and legal entities, there are subscriber boxes, an electronic queue and a terminal for payment by bank cards.
There are always queues due to the frequent interruptions of the always polite service staff, according to the schedule, but there is a place to sit indoors at this time and connect to free wi-fi
Long queues on the day of receiving pensions, and on the day of payment of utility bills. Overall, the service is very fast when compared with other branches.
One of the oldest post offices in the city, in which postal furniture typical of the 60s of the last century was installed and a light aroma of sealing wax was floating. Alas, after the renovation, there was only one room left for customer service, in which, despite the electronic queue, a fairly large number of people periodically accumulate, who can not always be served promptly by three post office workers.
There is an electronic queue. But the device periodically fails. As in other Belpost facilities, the throughput is very low, which is why a queue is being collected.
I dream that someday the post office will stop accepting payments for communal services and will ONLY deal with POSTAL SERVICES
Slowly, no... Meeeeeeeeeee, the staff is in no hurry. And why? After all, as they say, "a soldier sleeps - the service is on" and "your salary is in rubles, but mine is in days.".. Ladies, move along, don't talk about life among yourselves! You are ALREADY at work, and we are either RUSHING to work or LEAVING it. Please remember this...
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Кирилл Зимин
Level 9 Local Expert
July 26, 2023
you can pay for a lot of things. but they don't work very fast sometimes
Not a pleasant voice announcing the queue number and the staff themselves are not always friendly, but there are no post offices nearby, you have to endure.
The worst queues are always there, and especially during the communal period. The staff is in no hurry to work. There is no question of politeness at all. There are three windows, but usually only one of them works, even if there are ladies sitting in the other two, they are busy with an important, incomprehensible task for us.
Everything is very slow, except for the issuance of unregistered parcels (they have a separate window). The post office is doing the wrong thing! You sit for half an hour to receive a package. But everyone pays for something there!
Terrible queues. Help older visitors use the payment machine. Because of such people, you stand for an hour to receive a package. Or make it possible to receive all mailings in the window where they issue mailings, and not only from the Republic of Belarus.
That's not bad. Of the serious problems, only the queues are terrible, well, or this is my personal bad luck). Of the less serious ones, there is no bike parking, and somehow it is not comme il faut to cling to the railing of the ramp for the disabled.