I express my gratitude to Elena Shchebetyuk, an employee of the UCD, for her efficiency, professionalism, and indifference to customers! I faced a problem when receiving an international postal item: I could not change the delivery address in the message received on Viber, and it was EXTREMELY necessary to receive the parcel on the day of its arrival in Belarus. Elena competently, without unnecessary words, redirected her to OPS 60, where, again, they served her quickly and professionally. Thank you very much! I am petitioning the management of RUE Belpochta for additional encouragement of Elena's Twitter! Thanks to this attitude towards people, problems are solved, and life becomes better!
I am writing a review in connection with the receipt of a shipment that was sent marked "fragile", but came beaten.
The post office gave two options - either you receive and pay for fragility, or you do not receive at all. I decided to receive, because my goods in the parcel were paid for in advance by me.
The post office explained that the package was not packed properly. And the mail machines are not equipped to transport glass.
Why does the post office take on such responsibility for the delivery of fragile parcels if it cannot do this? I think this is a problem with mail that does not know how to work!
The girls at the post office 220055 "turn out" in their favor, covering the jambs of their carrier. This is wrong and you know it)
By the way, they sent me a frame with glass. So the glass was not cracked, not broken in one or two places. It was broken into hundreds-thousands(!) of small and large fragments!!!
For me, the Central Post Office of Minsk is a sacred place. The return address: Minsk Main Post Office stands on dozens of letters that I received in 1976 from my future Wife Yadi. In July 2024, Yadya, my grandson Ignat and I visited Minsk, lived in the Minsk hotel opposite the post office. And the windows of the room had a beautiful view of the post office.