They asked for advice. When writing the conclusion, the veterinarian made a mistake when specifying the schedule for taking the medicine. Contacting the email address indicated in the conclusion did not bring any result - silence for 3-4 days, and the medicine must be taken. When contacting by phone, the operator behaved as boorishly as possible, at first she tried to convince that the clients were idiots, and everything was written correctly in the conclusion, constantly interrupted, allowed herself to speak in raised tones right over the client's speech. There is a vivid analogy with the saleswomen in the old rural shops of the Soviet period. The conclusion is simple: with such a level of customer service, there is no reason to contact this clinic if you respect yourself.
I really like the branch on Karastoyanova. A calm and polite girl at the reception, a lot of staff, there is a small veterinary store. We walk with a cat, our wild lioness has a large intimate area - she won't let everyone near her.
Dmitry Zhiznevsky, the doctor's assistant, handles the animal very deftly and skillfully, we only trust him with the formulation of vaccines (in another city, the cat hissed and struggled, because it felt threatened before this manipulation).
I want to leave my thanks to doctor Ryzhanovich Yulia Alexandrovna. What she did to our dog can only be done with a great love for the profession and animals. Thanks to her, surgery was avoided, I'm sure many doctors would not have tried so hard.